{"id":13896,"date":"2023-04-14T10:58:33","date_gmt":"2023-04-14T07:58:33","guid":{"rendered":"https:\/\/www.polycon.fi\/?page_id=13896"},"modified":"2025-09-27T15:44:42","modified_gmt":"2025-09-27T12:44:42","slug":"ohje-asiakaspalaute-ja-reklamaatio","status":"publish","type":"page","link":"https:\/\/www.polycon.fi\/sv\/ohje-asiakaspalaute-ja-reklamaatio\/","title":{"rendered":"Ohje asiakaspalaute ja reklamaatio"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"13896\" class=\"elementor elementor-13896\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcb9b6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bcb9b6d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9c23685\" data-id=\"9c23685\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-24c2066 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"24c2066\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<search role=\"search\">\n\t\t\t<form class=\"elementor-search-form\" action=\"https:\/\/www.polycon.fi\/sv\/\" method=\"get\" data-trp-original-action=\"https:\/\/www.polycon.fi\/sv\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t<label class=\"elementor-screen-only\" for=\"elementor-search-form-24c2066\">S\u00f6k<\/label>\n\n\t\t\t\t\t\n\t\t\t\t\t<input id=\"elementor-search-form-24c2066\" placeholder=\"Hae hakusanalla...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" value=\"\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" aria-label=\"S\u00f6k\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"sv\"\/><\/form>\n\t\t<\/search>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93a7858 elementor-widget elementor-widget-shortcode\" data-id=\"93a7858\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13546\" class=\"elementor elementor-13546\" data-elementor-post-type=\"elementor-hf\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6bc74c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6bc74c8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1404b8\" data-id=\"d1404b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-72003c9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72003c9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-9d14c70\" data-id=\"9d14c70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-adc6a59 elementor-widget elementor-widget-heading\" data-id=\"adc6a59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">F\u00f6r kunder<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-988d8cf hfe-nav-menu__align-left hfe-submenu-icon-arrow hfe-link-redirect-child hfe-nav-menu__breakpoint-tablet elementor-widget elementor-widget-navigation-menu\" data-id=\"988d8cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggle_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:19,&quot;sizes&quot;:[]},&quot;toggle_border_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;toggle_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dropdown_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;padding_horizontal_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-vertical hfe-nav-menu-layout vertical\" data-layout=\"vertical\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Menu Toggle\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t<i aria-hidden=\"true\"  class=\"fas fa-bars\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav class=\"hfe-nav-menu__layout-vertical hfe-nav-menu__submenu-arrow\" data-toggle-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-bars&quot;&gt;&lt;\/i&gt;\" data-close-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-times&quot;&gt;&lt;\/i&gt;\" data-full-width=\"yes\">\n\t\t\t\t\t<ul id=\"menu-1-988d8cf\" class=\"hfe-nav-menu\"><li id=\"menu-item-13399\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ukk-asiakkaille\/\" class = \"hfe-menu-item\">Vanliga fr\u00e5gor<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9401f8 elementor-widget elementor-widget-heading\" data-id=\"e9401f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Instruktioner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad2bce5 hfe-nav-menu__align-left hfe-submenu-icon-arrow hfe-link-redirect-child hfe-nav-menu__breakpoint-tablet elementor-widget elementor-widget-navigation-menu\" data-id=\"ad2bce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;toggle_size_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:19,&quot;sizes&quot;:[]},&quot;toggle_border_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;toggle_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_menu_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dropdown_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;dropdown_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;padding_horizontal_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_horizontal_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:15,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;padding_vertical_dropdown_item_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;distance_from_menu_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_size_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;toggle_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"navigation-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"hfe-nav-menu hfe-layout-vertical hfe-nav-menu-layout vertical\" data-layout=\"vertical\">\n\t\t\t\t<div role=\"button\" class=\"hfe-nav-menu__toggle elementor-clickable\" tabindex=\"0\" aria-label=\"Menu Toggle\">\n\t\t\t\t\t<span class=\"screen-reader-text\">Menu<\/span>\n\t\t\t\t\t<div class=\"hfe-nav-menu-icon\">\n\t\t\t\t\t\t<i aria-hidden=\"true\"  class=\"fas fa-bars\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<nav class=\"hfe-nav-menu__layout-vertical hfe-nav-menu__submenu-arrow\" data-toggle-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-bars&quot;&gt;&lt;\/i&gt;\" data-close-icon=\"&lt;i aria-hidden=&quot;true&quot; tabindex=&quot;0&quot; class=&quot;fas fa-times&quot;&gt;&lt;\/i&gt;\" data-full-width=\"yes\">\n\t\t\t\t\t<ul id=\"menu-1-ad2bce5\" class=\"hfe-nav-menu\"><li id=\"menu-item-12652\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a aria-expanded=\"false\" href=\"https:\/\/www.polycon.fi\/sv\/ohje-sisaankirjautuminen\/\" class = \"hfe-menu-item\">Inloggning till Palse.fi-portalen<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-15408\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-puolesta-asiointi\/\" class = \"hfe-sub-menu-item\">Toisen henkil\u00f6n puolesta asiointi<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-12651\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-palveluseteli-tai-maksusitoumus\/\" class = \"hfe-menu-item\">Granskning av beviljade och utnyttjade tj\u00e4nster<\/a><\/li>\n<li id=\"menu-item-12654\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-hoitotarvikkeet\/\" class = \"hfe-menu-item\">V\u00e5rdmaterial funktioner<\/a><\/li>\n<li id=\"menu-item-14756\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-apuvalineet-2\/\" class = \"hfe-menu-item\">Hj\u00e4lpmedel funktioner<\/a><\/li>\n<li id=\"menu-item-13907\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-asiakaspalaute-ja-reklamaatio\/\" class = \"hfe-menu-item\">Asiakaspalautteen tai reklamaation l\u00e4hetys<\/a><\/li>\n<li id=\"menu-item-12655\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children parent hfe-has-submenu hfe-creative-menu\"><div class=\"hfe-has-submenu-container\" tabindex=\"0\" role=\"button\" aria-haspopup=\"true\" aria-expanded=\"false\"><a aria-expanded=\"false\" href=\"https:\/\/www.polycon.fi\/sv\/ohje-hebu-palveluhaku\/\" class = \"hfe-menu-item\">S\u00f6k tj\u00e4nster med personlig budget<span class='hfe-menu-toggle sub-arrow hfe-menu-child-0'><i class='fa'><\/i><\/span><\/a><\/div>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-12656\" class=\"menu-item menu-item-type-post_type menu-item-object-page hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-hebu-arviointityokalu\/\" class = \"hfe-sub-menu-item\">Henkil\u00f6kohtaisen budjetin arviointity\u00f6kalun k\u00e4ytt\u00f6<\/a><\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-12653\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-itse-maksettavien-palveluiden-haku\/\" class = \"hfe-menu-item\">S\u00f6k tj\u00e4nster du betalar sj\u00e4lv<\/a><\/li>\n<li id=\"menu-item-12650\" class=\"menu-item menu-item-type-post_type menu-item-object-page parent hfe-creative-menu\"><a href=\"https:\/\/www.polycon.fi\/sv\/ohje-terveysaseman-vaihto\/\" class = \"hfe-menu-item\">Anm\u00e4lan om byte av h\u00e4lsostation<\/a><\/li>\n<\/ul> \n\t\t\t\t<\/nav>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e16c04e\" data-id=\"e16c04e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8359bc8 elementor-widget elementor-widget-menu-anchor\" data-id=\"8359bc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"takaisinylos\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a58721b elementor-widget elementor-widget-spacer\" data-id=\"a58721b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f94c90 elementor-widget elementor-widget-heading\" data-id=\"9f94c90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ohje asiakaspalautteen tai reklamaation l\u00e4hett\u00e4misest\u00e4<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f1e4b9 elementor-widget elementor-widget-heading\" data-id=\"4f1e4b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Inneh\u00e5llet i instruktionerna<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b810bca elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b810bca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#aspalautelahetys\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Kuinka asiakaspalaute tai reklamaatio l\u00e4hetet\u00e4\u00e4n kirjautuneena asiakkaana<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#aspalautenumerolla\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Kuinka asiakaspalaute annetaan asiakaspalautevarmennenumeron avulla<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e230c69 elementor-widget elementor-widget-spacer\" data-id=\"e230c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0071138 elementor-widget elementor-widget-menu-anchor\" data-id=\"0071138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"aspalautelahetys\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00df4b8 elementor-widget elementor-widget-heading\" data-id=\"00df4b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"#Tiedot\">Asiakaspalautteen antaminen, itse maksettavien palveluiden arviointi ja reklamaatio sek\u00e4 l\u00e4hetettyjen arvioiden ja reklamaatioiden tarkastelu kirjautuneena henkil\u00f6asiakkaana. <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe2e32a elementor-widget elementor-widget-text-editor\" data-id=\"fe2e32a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Aloita portaalissa asiointi kirjautumalla sis\u00e4\u00e4n henkil\u00f6asiakkaana. Kirjautuminen tapahtuu suomi.fi-tunnistautumisen avulla. Tarkemmat ohjeet kirjautumiseen l\u00f6yd\u00e4t\u00a0<a href=\"https:\/\/www.polycon.fi\/sv\/ohje-sisaankirjautuminen\/\">t\u00e4\u00e4lt\u00e4.<\/a><\/strong><\/h6><h6>Kirjauduttuasi palse.fi-portaaliin henkil\u00f6asiakkaana, p\u00e4\u00e4set l\u00e4hett\u00e4m\u00e4\u00e4n uuden <strong>asiakaspalautteen<\/strong> tai <strong>itse maksettavien palveluiden arvion\/reklamaation<\/strong>, sek\u00e4 <strong>tarkastelemaan aiemmin antamiasi arvioita ja reklamaatioita<\/strong>, klikkaamalla etusivuvalikon <strong>Palvelusetelit ja maksusitoumukset -otsikon<\/strong> alta <strong>Asiakaspalaute.<\/strong><\/h6><h6><strong>Asiakaspalaute<\/strong> annetaan sy\u00f6tt\u00e4m\u00e4ll\u00e4 <strong>Asiakaspalautevarmennenumero -kentt\u00e4\u00e4n<\/strong> palvelun my\u00f6nt\u00e4neen organisaation toimittama asiakaspalautevarmennenumero.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84b753f elementor-widget elementor-widget-image\" data-id=\"84b753f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"905\" src=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-1024x905.jpg\" class=\"attachment-large size-large wp-image-13899\" alt=\"\" srcset=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-1024x905.jpg 1024w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-300x265.jpg 300w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-768x679.jpg 768w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-14x12.jpg 14w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-24x21.jpg 24w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-36x32.jpg 36w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu-48x42.jpg 48w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute_etusivu.jpg 1041w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87dfb3d elementor-widget elementor-widget-text-editor\" data-id=\"87dfb3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><strong>Itse maksettavien palveluiden arvioinnin tai reklamaation<\/strong> p\u00e4\u00e4set t\u00e4ytt\u00e4m\u00e4\u00e4n hakemalla ensin k\u00e4ytt\u00e4m\u00e4si palvelun tiedot t\u00e4ytt\u00e4m\u00e4ll\u00e4 hakuehdot <strong>Alue \/ my\u00f6nt\u00e4j\u00e4, Palvelu \/ tuote ja Palveluntuottaja <\/strong>-valintoihin. T\u00e4m\u00e4n j\u00e4lkeen klikkaa <strong>Hae.<\/strong><\/h6><h6>Palvelusta riippuen voit antaa palvelusta <strong>asiakasarvion ja\/tai reklamaation. <\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5971882 elementor-widget elementor-widget-image\" data-id=\"5971882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"788\" height=\"436\" src=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla.jpg\" class=\"attachment-large size-large wp-image-13900\" alt=\"\" srcset=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla.jpg 788w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-300x166.jpg 300w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-768x425.jpg 768w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-18x10.jpg 18w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-24x13.jpg 24w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-36x20.jpg 36w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/arviointi_rekla-48x27.jpg 48w\" sizes=\"(max-width: 788px) 100vw, 788px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ce4092 elementor-widget elementor-widget-text-editor\" data-id=\"4ce4092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6><span style=\"font-size: 1rem;\">Asiakasarvio tai reklamaatio kirjataan vapaana tekstin\u00e4 <\/span><strong style=\"font-size: 1rem;\">Vapaa teksti -kentt\u00e4\u00e4n<\/strong><span style=\"font-size: 1rem;\">. Halutessasi voit lis\u00e4t\u00e4 arviolle tai reklamaatiolle my\u00f6s liitteen <\/span><strong style=\"font-size: 1rem;\">Liit\u00e4 tiedosto -painikkeen kautta<\/strong><span style=\"font-size: 1rem;\">. T\u00e4ytetty asiakasarvio tai reklamaatio l\u00e4hetet\u00e4\u00e4n klikkaamalla lopuksi <\/span><strong style=\"font-size: 1rem;\">L\u00e4het\u00e4 -painiketta.<\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67dd417 elementor-widget elementor-widget-image\" data-id=\"67dd417\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"818\" height=\"628\" src=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja.jpg\" class=\"attachment-large size-large wp-image-13901\" alt=\"\" srcset=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja.jpg 818w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-300x230.jpg 300w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-768x590.jpg 768w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-16x12.jpg 16w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-24x18.jpg 24w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-36x28.jpg 36w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/rekla_pohja-48x37.jpg 48w\" sizes=\"(max-width: 818px) 100vw, 818px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d386de1 elementor-widget elementor-widget-menu-anchor\" data-id=\"d386de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"aspalautenumerolla\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eddf222 elementor-widget elementor-widget-heading\" data-id=\"eddf222\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Asiakaspalautteen antaminen ilman kirjautumista<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9025382 elementor-widget elementor-widget-text-editor\" data-id=\"9025382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6>Jos olet vastaanottanut sinulle my\u00f6nnetyst\u00e4 palveluseteli- tai maksusitoumuspalvelusta pyynn\u00f6n antaa asiakaspalaute palse.fi-portaalin kautta, p\u00e4\u00e4set antamaan palautteen <strong>asiakaspalautevarmennenumeron<\/strong> avulla ilman kirjautumista portaaliin.<\/h6><h6>Siirry ensin portaalin etusivuvalikosta <strong>Asiakkaille-sivulle. <\/strong>\u00a0Valitse t\u00e4m\u00e4n j\u00e4lkeen Asiakkaille-sivun vasemmassa reunassa n\u00e4kyv\u00e4st\u00e4 valikosta (Asiakkaille-otsikon alta) <strong>Asiakaspalaute. <\/strong><\/h6><h6>Sy\u00f6t\u00e4 <strong>Asiakaspalautevarmennenumero -kentt\u00e4\u00e4n<\/strong> palvelun my\u00f6nt\u00e4neen organisaation toimittama asiakaspalautevarmennenumero.<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0742312 elementor-widget elementor-widget-image\" data-id=\"0742312\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"504\" src=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-1024x504.jpg\" class=\"attachment-large size-large wp-image-13903\" alt=\"\" srcset=\"https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-1024x504.jpg 1024w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-300x148.jpg 300w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-768x378.jpg 768w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-1536x756.jpg 1536w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-18x9.jpg 18w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-24x12.jpg 24w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-36x18.jpg 36w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute-48x24.jpg 48w, https:\/\/www.polycon.fi\/wp-content\/uploads\/2023\/04\/asiakaspalaute.jpg 1719w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-117edef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"117edef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-208edb8\" data-id=\"208edb8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-563efcb\" data-id=\"563efcb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f4d2ffa elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f4d2ffa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#takaisinylos\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Till toppen av sidan<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Ohje asiakaspalautteen tai reklamaation l\u00e4hett\u00e4misest\u00e4 T\u00e4ss\u00e4 ohjeessa kerrotaan: Kuinka asiakaspalaute tai reklamaatio l\u00e4hetet\u00e4\u00e4n kirjautuneena asiakkaana Kuinka asiakaspalaute annetaan asiakaspalautevarmennenumeron avulla Asiakaspalautteen antaminen, itse maksettavien palveluiden arviointi ja reklamaatio sek\u00e4 l\u00e4hetettyjen arvioiden ja reklamaatioiden tarkastelu kirjautuneena henkil\u00f6asiakkaana. Aloita portaalissa asiointi kirjautumalla sis\u00e4\u00e4n henkil\u00f6asiakkaana. Kirjautuminen tapahtuu suomi.fi-tunnistautumisen avulla. Tarkemmat ohjeet kirjautumiseen l\u00f6yd\u00e4t\u00a0t\u00e4\u00e4lt\u00e4. Kirjauduttuasi palse.fi-portaaliin henkil\u00f6asiakkaana, p\u00e4\u00e4set l\u00e4hett\u00e4m\u00e4\u00e4n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-13896","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/pages\/13896","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/comments?post=13896"}],"version-history":[{"count":32,"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/pages\/13896\/revisions"}],"predecessor-version":[{"id":16828,"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/pages\/13896\/revisions\/16828"}],"wp:attachment":[{"href":"https:\/\/www.polycon.fi\/sv\/wp-json\/wp\/v2\/media?parent=13896"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}